Jay receives a lot of emails every day, to help him triage his inbox, please make sure to include important information in your message.
For example, if this is an inquiry about his availability to work at an event, important things to include would be the date/s and times of the event, the location (Jay lives in Leicester, UK, but regularly travels nationally and internationally for work), the kind of work you are expecting (speaking / workshops / you're not sure just yet), and an idea of the kind of fee you are able to provide.
Please note that though Jay does have a quota of sermons and other free work he offers each year to charitable causes, he is generally unable to work for free.